Bracelet Sizing Policy
- This service is offered as a courtesy to customers when they purchase a watch with an adjustable 'link' bracelet from Express Watches. We endeavour to size the bracelet prior to shipping based on the information you provide. We can make no guarantee or promise with regards to the fit as this is normally a service which is provided where the wearer is present. Where there is some uncertainty to the wearer's wrist size please consider having the bracelet sized locally by a competent jeweller (this shouldn't be more than £5)
- As the watch belongs to you, any links we remove will be included in the box of the watch upon delivery to you
- Watches sized by Express Watches are still returnable under the returns policy. All original links must also be returned and the watch should be unworn.
- Although we apologise for mistakes in sizing we offer no form of compensation due to sizing error.
- Sometimes it may not be possible for us to size a watch directly. This includes cases where the manufacturer deems it necessary to return the watch to them for sizing (in which case this responsibility will lie with the customer), periods of extremely high demand, or times when a jeweller is unavailable due to absence or holiday. We will endeavour to contact you when we are unable to size a watch.
- Generally, sizing requests do not delay the shipment of a watch. Although, in certain circumstances sizing may delay an order by one working day.
